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The Best POS System for Small Retail Stores

A modern retail POS should do more than take payments. It should share inventory with your online store, know your customers, and work at the counter or a pop-up. Here are the best options.

Part of our guide: Best online shop platforms

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Quick answer

  • Best for retail + online: Shopify POS.
  • Best free-to-start, in-person-first: Square POS.

Best POS systems for retail

#1

Shopify POS

Best for omnichannel retail
9.2/10

One inventory, one customer list, one report across your shop and online store. POS Lite is included free with every Shopify plan; POS Pro adds staff management and advanced inventory.

Price: POS Lite included with Shopify plans; POS Pro paid per location

Pros

  • Unified online + in-store
  • Buy online, pick up in store
  • Great hardware options

Cons

  • Not built for table-service restaurants
#2

Square POS

Best free to start
8.4/10

Free software, great hardware, excellent for cafés and service businesses. Online store is more basic.

Price: Free software; processing per sale

Pros

  • Free
  • Easy

Cons

  • Weaker online store

What to look for in a retail POS

FeatureWhy it matters
Shared online/offline inventoryAvoid overselling and double-entry
Customer profilesLoyalty, receipts by email, personalized marketing
Staff permissionsControl discounts, refunds and access
Omnichannel ordersBuy online/pick up in store, ship from store
Reliable hardwareFast checkout on busy days

See Shopify POS (opens in a new tab)

Our verdict

For retailers who sell online too, or plan to, Shopify POS is the best choice because it runs your whole business as one system.

Try Shopify free (opens in a new tab)

Frequently asked questions

What is the best POS for a boutique?

Shopify POS is an excellent choice for boutiques that also sell online. Inventory, customers and reporting are unified across channels.

Is Shopify POS or Square better?

For retail with a meaningful online channel, Shopify POS. For food service and in-person-first businesses, Square. See Shopify vs Square Online.

Keep reading

About the author: The BOSP Editorial Team

We build and run test stores on each platform we cover, track pricing changes, and write up what we find in plain English. No platform pays for placement in our rankings.

Read our review methodology and affiliate disclosure.